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Terms of Service

Terms of Service

Welcome to Gorilla Surplus! These Terms of Service govern your access to and use of our website, services, and products. By accessing or using our website www.gorillasurplus.com, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website.

Changes to Terms

Gorilla Surplus reserves the right to modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the site after any changes constitutes your acceptance of the revised terms.

Use of the Website

Eligibility

Purchasing certain restricted products from GorillaSurplus.com is limited to legal adults only. Individuals under 18 years old cannot buy Knives, Batons, or Airguns from our site. We diligently seek the necessary documentation to verify the age of our customers for restricted items. Despite our efforts, we cannot be held responsible for restricted items acquired by minors using fake identification or fraudulent means.

Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using the website for any illegal purpose.
  • Attempting to gain unauthorized access to our website or servers.
  • Transmitting viruses, malware, or any other harmful code.
  • Using the site to harass, abuse, or harm another person.
  • Engaging in any activity that interferes with or disrupts the website or the servers and networks connected to the site.

Product Information

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, pricing, or other content on the site is accurate, complete, reliable, current, or error-free. If a product offered by Gorilla Surplus is not as described, your sole remedy is to return it in unused condition.

Orders and Payments

Order Acceptance

All orders are subject to acceptance by Gorilla Surplus. We reserve the right to refuse or cancel any order for any reason.

Payment

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website. You agree to promptly update your account and payment information to complete your transactions and contact you as needed.

Shipping and Delivery

Shipping and delivery times provided on our website are estimates and may vary. Gorilla Surplus is not responsible for any delays in shipping or delivery caused by third-party carriers or events beyond our control.

Returns and Refunds

Our return and refund policy is outlined on our Returns and Refunds page. By purchasing products from Gorilla Surplus, you agree to this policy.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Gorilla Surplus or its content suppliers and protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on our content without our express written permission.

Disclaimer of Warranties and Limitation of Liability

Disclaimer

Our website and all content, products, and services provided through the site are provided "as is" and "as available" without any warranties of any kind, either express or implied.

Limitation of Liability

Gorilla Surplus shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of products from our site.

Governing Law

These Terms of Service and any disputes arising out of or related to your use of the website shall be governed by and construed in accordance with the laws of the jurisdiction in which Gorilla Surplus is located, without regard to its conflict of law principles.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: info@gorillasurplus.com
  • Phone: 1-866-879-8891
  • Address: 1458 East Broadway St. Vancouver, BC V5N 1V6 Canada

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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